Privacy Policy
Last updated: June 11, 2026
Grant Writing Service ("we," "us," or "our"), operated by Lunastric LLC, respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect the information you provide when you request a quote, contact us, or use our services. This typically includes your name, email address, organization, and the project details you share.
We also automatically collect technical and usage information when you visit our website. This includes your Internet Protocol (IP) address, approximate geographic location derived from that address (country, region, and city), the pages you view, the website or source that referred you, the time you spend on each page, and basic device and browser information. We use this information to understand how our website is used, to measure the performance of our content, to prevent abuse, and to improve our services.
How we use your information
We use your information to respond to your request, prepare a quote, deliver the services you hire us for, and communicate with you about your project. We may also use aggregated, non-identifying data to improve our website and services.
How we share information
We do not sell your personal information. We share information only with service providers who help us operate, such as our email provider and our payment processor, and only to the extent needed to provide the service. Payments are processed by Stripe through Lunastric LLC; we do not store your full card details.
Data retention
We keep project and contact information for as long as needed to provide our services and to meet legal, accounting, and tax obligations, then delete or anonymize it.
Your choices
You may request access to, correction of, or deletion of your personal information by emailing us. You may also unsubscribe from any non-essential email at any time.
Cookies and analytics
We use cookies and first-party analytics to understand site usage and to keep you signed in to your account. Our analytics record visits to our pages, including the data described under "Information we collect." We do not sell this data or share it with advertising networks. You can control cookies through your browser settings, though some features, such as the client dashboard, require cookies to function.
Children
Our services are intended for organizations and adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. We will post the revised version here with a new "last updated" date.
Contact
Questions about this policy? Email us at hello@grantwritingservice.org. For payment-related privacy questions, contact payments@lunastric.com.